To better meet the needs of our growing campus population and expand the availability of access to on-campus mental health care, psychiatric services previously provided through the Student Counseling Center on the second floor of the Student Health Services Building, has relocated to the first floor within the Student Health Center.
The Student Health Center Psychiatry Clinic assists in meeting our university community’s student mental healthcare needs by providing access to psychiatric assessment and pharmacotherapy when clinically indicated for specific mental health conditions.
For new patients, the SHC Psychiatry Clinic’s scope of services is currently limited to the assessment, diagnosis, and treatment of the following conditions:
- Attention Deficit – Hyperactivity Disorder (ADD/ADHD)
Students seeking mental healthcare for psychiatric conditions beyond this scope of care should, when possible, maintain an existing relationship with their current mental healthcare provider or, if needed, utilize:
- Other Local Mental Healthcare Resources (Note: Inclusion of a resource on this list does not signify an endorsement of the resource or their services by the university. Additionally, off-campus care and transportation are not covered services of the university.) or
- Their Private Health Insurance Carrier as a resource for covered mental health services in this area. Contact information for your carrier is often available on the back of your health insurance card.
Students encountering difficulties accessing off-campus mental healthcare may contact the UT Center for Care and Resilience for further assistance.
If you are experiencing a Mental Health Crisis, contact the UT 24-Hour Helpline at 865-974-HELP (4357) or, if preferred, use another resource from the Mental Health Crisis Resources list below.
For Psychiatry Clinic information and scheduling:
New Patient Appointments
Students who are:
- Without a history of prior mental health evaluation or treatment but are seeking initial mental health assessment for their current concern have two options for initiating assessment and care:
- Schedule an appointment with a SHC Primary Care Provider for initial assessment and, if needed, the SHC provider can discuss a possible referral to the SHC Psychiatry Clinic or other off-campus mental health resources. (See scope of services above.) Those particularly interested in initiating pharmacotherapy might want to consider this option.
- Visit the Student Counseling Center website for additional information regarding counseling and behavioral interventions that are frequently beneficial and undergo initial assessment through the Student Counseling Center.
- Currently under the care of a local psychiatric care resource or prescriber are encouraged to continue with that relationship until further on-campus resources are available.
- Currently under the care of a psychiatric care resource or prescriber not located in this area must request their current psychiatric care resource or prescriber to forward a written patient referral along with all pertinent mental healthcare records, including psychological assessment/testing results to the Student Health Center Psychiatry Clinic. Click on this link for the necessary Mental Health Records Release Form. After receiving and reviewing the written patient referral and accompanying records, students will be informed if scheduling in the SHC meets their current needs or if an off-campus mental healthcare resource may be better suited to facilitate their optimal care.
- Assessed by a provider in the UT Center for Care and Resilience, UT Student Counseling Center, or UT Student Health Center and determined, in consultation with a SHC Psychiatry Clinic professional staff member, to have a condition within the scope of services of the SHC Psychiatry Clinic may receive a written referral to the SHC Psychiatry Clinic for scheduling purposes.
Established Patient Appointments
Follow-up appointments for established patients will be scheduled at the time of their office visit. As-needed appointments for established patients, when available, may be scheduled by calling (865) 974-5080, option 2, during regular SHC appointment hours.
The Center complies with all applicable federal and state laws and professional standards relating to the privacy of patient information. The Health Insurance Portability and Accountability Act (HIPAA) does not apply to the Student Health Center as we are a Family Educational Rights & Privacy Act (FERPA)-covered facility. However, many people are concerned about privacy in the health care setting, so we are providing this information to you on how we protect the privacy of your health care information.
There are, however, several exceptions to confidentiality:
- We are obligated by law to report suspected child abuse (sexual, physical, or emotional) and neglect to the proper authorities.
- We are obligated by law to report suspected elder abuse to the proper authorities.
- We are obligated to take appropriate action if you represent a threat of harm to yourself or to others, and we will take any necessary actions to prevent such harm from occurring.
- If you are involved in court matters, we may be required to release the record.
We encourage you to talk with your SHC healthcare provider if you have any questions or concerns regarding your privacy rights.
Not all questions about individual health and well-being arise during routine office hours. For after-hours availability, see below.
For emergent after-hours mental health concerns, the Student Counseling Center provides after-hours access to a crisis counselor at (865) 974-2196.
For other after-hours health concerns, the Student Health Center maintains a 24-hour a-day, seven days a week Nurse Advice Line at (865) 974-5080.
Note: The scheduling of appointments and prescribing or refilling of prescription medications are not available after-hours. For those services, patients must call the SHC during regular appointment hours.
UT 24-Hour Helpline
UT Student Counseling Center For emergent mental health concerns after-hours, the Student Counseling Center provides after-hours access to a crisis counselor at (865) 974-2196.
National Suicide Prevention Lifeline
Phone: 1-800-273-8255 or 988
Crisis Text Line
Text TN or HOME to 741741
Live Safe App
Through the Live Safe App choose: Emergency Options.
Distressed Faculty and Staff
Call 865-946-CARE (865-946-2273) if you need help for yourself and don’t know where to start or to share your concern for other faculty/staff (24/7).
Call 1-800-273-8255 and Press 1
Text HELP to 838255
Live Chat: https://www.veteranscrisisline.net/get-help/chat
Call the Trevor Lifeline: 1-866-488-7386
Text TREVOR to 678678
Or Live Chat: https://www.thetrevorproject.org/get-help-now/
Interpersonal /Domestic Violence
Call 1-800-799-7233 (SAFE)
Live Chat: https://www.thehotline.org/
Sexual Assault Center of East Tennessee: 865-522-7273
National Sexual Assault Hotline (RAINN): 800-868-4673 (HOPE)
RAINN Live Chat: https://www.rainn.org/
NOTE: Including a non-UT resource on this list does not signify an endorsement of the resource or its services by the university.