Updates and Information on Coronavirus (COVID-19)
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Sick Clinic

The Sick Clinic is not an Urgent Care Clinic or Emergency Room. The Sick Clinic serves patients with non-urgent, non-emergent health concerns by appointment only.

Speak with our Triage Nurse to schedule

Mo,Tu,Th,Fr: 8am-4pm
Wed: 9am-4pm

(The Sick Clinic schedule fills quickly each day. Therefore, calling early is highly encouraged.)

Patients who present to the Student Health Center with urgent/emergent medical issues will be referred to UTER. Do not delay definitive care of urgent/emergent medical issues by first coming to the Student Health Center.

Evaluation times in the Sick Clinic are scheduled by first speaking with our Telephone Triage Nurse at 865-974-5080.

Use of the Sick Clinic

A limited number of Sick Clinic evaluation times are available each day. Patients using Triage and the Sick Clinic are seen based on their triaged level of acuteness. If the Sick Clinic has no further appointments available for the day you have selected, our staff will assist you in obtaining an alternative day for your appointment or direct you to other available healthcare resources, such as the UT Medical Center Emergency Room (UTER), when clinically indicated.

Patients who present to the Student Health Center with urgent/emergent medical issues will be referred to UTER. Transportation to UTER is dependent on a patient’s condition, either by Emergency Medical Service (EMS) or a privately owned vehicle, and is not a Health Center provided/covered service.

Immediate health problems like Chest Pain, Difficulty Breathing, Head Injury with symptoms, Headache with Fever and Stiff Neck or Unexplained Rash, Abdominal Pain lasting more than two hours, Persistent Vomiting, Fever >103 F Unrelieved with Oral Hydration and Fever-Reducing Medication, or Severe Pain of Any Kind are of such a potentially serious nature that immediate evaluation through an Emergency Room is the safest approach to your care.

If you sense that you have a pressing medical problem that does not rise to the level of a medical emergency, the Sick Clinic may be right for your concern. Acute care problems could include recent acute injuries or minor lacerations, acute illnesses with symptoms such as nausea or diarrhea, fever with body temperatures less than 103 F, mild to moderate pain related to an illness or injury, etc…. Our Triage Nurse can assess your condition and assist you in scheduling.

Special Note Regarding Attention Deficit Disorder (ADD)/Attention Deficit Hyperactivity Disorder (ADHD) Assessment and Treatment:

Assessments for ADD/ADHD are not performed in the Sick Clinic and refills on ADD/ADHD medications are not provided through the Sick Clinic.

Students may obtain additional information regarding initial assessment for ADD/ADHD and/or arrangements for treatment of ADD/ADHD through the Student Counseling Center or by calling 865-974-2196.

Student Health Center
Division of Student Life

1800 Volunteer Blvd.
Knoxville, TN 37996-3102
Phone: 865-974-3135