Eligibility
University of Tennessee, Knoxville, students enrolled in on-campus classes who have paid any portion of the Student Programs and Services Fee (SPSF) for a given semester are eligible for services at the Student Health Center (SHC) that semester.
All community members, however, are eligible to take advantage of the Student Health Center Pharmacy.
Costs
The cost of all Student Health Center visits is covered by the payment of Program and Services fees.
However, if you receive any of the following services, including all lab work, immunizations, injections, x-rays, physical therapy, and durable medical goods (i.e. crutches, splints, etc.), there will be additional, nominal charges associated with your visit.
More information regarding lab and x-ray charges is available on our Laboratory Services and Radiology Department pages.
SHC Charges and Payments by Students
The Student Health Center does not require payment on the day services are rendered for students. However, students may pay at the Student Health Center on the day of service if they so choose. If services are not paid on the day the services are provided a transfer of the remaining balance will be sent to the Bursar’s office the first Monday following the provision of care. That transfer means the outstanding debt will appear on the student’s bursar account and the debt must be paid to the Bursar’s office.
Health Insurance & Billing for Students
Except for the university-sponsored Student Health Insurance Plan, the Student Health Center does not bill private or public health insurance plans for charges. However, subsequent to payment, the Student Health Center can issue an itemized statement of charges to the student if requested. This statement may then be submitted by the student to their private health insurance plan requesting reimbursement.
Student Health Insurance Plan (SHIP): For more information about the university-sponsored Student Health Insurance Plan (SHIP), click on this link.
Private Health Insurance Plans: For more information regarding private health insurance plans and uploading your health insurance information, click on this link.
Students with TennCare, Medicaid, or Medicare: Student Health Center providers are not registered TennCare, Medicaid, or Medicare providers. As such, the following services are not currently covered by your TennCare, Medicaid, or Medicare insurance when ordered by our health care providers, nor are they reimbursable by your plan:
- Labs
- X-rays
- Prescription Medications
- Injectable Medications/Immunizations
- Durable Medical Goods (e.g. crutches, splints, boots, etc.)
- Referrals to off-site medical consultants
SHC Charges and Payments by Faculty & Staff
Faculty and staff are expected to pay in full on the day of service. Faculty and staff may only be seen for the provision of allergy injections, travel medicine advice, and immunizations. Departments may schedule required employee physicals with Student Health. Departments will be billed for required physicals and services requested on behalf of their employees. The department must provide the cost center number to which the services will be billed.