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Eligibility & Cost

Eligibility

Only students who have paid the health fee portion of the Student Programs and Services Fee are eligible for services through the Student Health Center, including the special pricing arrangement for after-hours care through the UT Medical Center emergency room.

To verify eligibility, students who have never been seen as a patient at the Student Health Center or those carrying fewer than nine (9) credit hours should first speak with a Health Center Receptionist or call: 865-974-3648.

Cost

The cost of all Student Health Center visits is covered by each semester’s health fee. However, if you receive any of the following services, including all lab work, immunizations, injections, x-rays, and durable medical goods (i.e. crutches, splints, etc.), there will be additional, nominal charges associated with your visit.

More information regarding lab and x-ray charges is available on our Laboratory Services and Radiology Department pages.

Charges and Payments by Students

The Student Health Center does not require payment on the day services are rendered for students.  However, students may pay at the Student Health Center on the day of service if they so choose. If services are not paid on the day the services are provided a transfer of the remaining balance will be sent to the Bursar’s office the first Monday following the provision of care.  That transfer means the outstanding debt will appear on the student’s bursar account and the debt must be paid to the Bursar’s office.

Except for the university-sponsored Student Health insurance, the Student Health Center does not bill individual health insurers for charges.  Subsequent to payment, the Student Health Center will issue an itemized statement of charges upon request from the student.  This itemized statement may be submitted to their private insurance carrier for reimbursement.

Charges and Payments by Faculty & Staff

Faculty and staff are expected to pay in full on the day of service.  If services are not paid on the day the services are provided a transfer of the remaining balance will be sent to the Bursar’s office the first Monday following the provision of care.  Payment must be made to the Bursar’s office after the transfer of the debt.  No statement will be sent to the staff member of the outstanding debt from Student Health.  It is the staff member’s responsibility to check their bursar account to see if an outstanding balance exists.  Staff members may contact the Bursar’s office to determine the amount of debt and payment options.  The Bursar’s office may apply late fees or have the debt taken out of the employee’s paycheck if the debt is not paid promptly.

TennCare/Medicaid Patients

Student Health Center providers are not registered TennCare/Medicaid providers. As such, the following services are not currently covered by your TennCare/Medicaid insurance when ordered by our health care providers:

  • Labs
  • X-rays
  • Prescription Medications
  • Injectable Medications/Immunizations
  • Durable Medical Goods (e.g. crutches, splints, boots, etc.)

Student Health Center
Division of Student Life

1800 Volunteer Blvd.
Knoxville, TN 37996-3102
Phone: 865-974-3135