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AFTER-HOURS CARE available through UT MEDICAL CENTER ER w/STUDENT ID

The Student Health Center provides non-emergent, outpatient medical care for all currently enrolled, eligible students who have paid the Health Fee portion of the Student Programs and Services Fee.

Health Center Clinics are divided into Primary Clinical Service areas and Specialty Service areas. You may see a full listing of our clinics, services, and important patient health and scheduling information at Clinics and Services .

Eligibility:

Only students who have paid the Health Fee portion of the Student Programs and Services Fee are eligible for services through the Health Center, including the special pricing arrangement for After-hours Care through the UT Medical Center Emergency Room.

To verify eligibility, students who have never been seen as a patient at the Student Health Center or those carrying fewer than nine (9) credit hours should first speak with a Health Center Receptionist or call: (865) 974-3648.

Appointments and Scheduling:

Our providers are seen by appointment only. There are multiple ways to schedule an appointment:

  • For an appointment today or within the next 24 hours, contact the Telephone Triage Nurse at (865) 974-5080.
  • For an Advanced Appointment (appointment needed beyond the next 2 weeks) try the Online Scheduling/Student Health Portal below.
  • For a sooner appointment (within the next two weeks) but no sooner than the next 24 hours, contact an Appointment Clerk at (865) 974-3648.

If you are experiencing a problem with scheduling an appointment by phone or online, please contact our Telephone Triage Nurse at (865) 974-5080 for assistance.

Patients may also drop by the Student Health Center to schedule an appointment by using one of our computer kiosks, speaking with an Appointment Clerk, or seeing our Drop-in Triage Nurse during the following hours:

  • Monday, Tuesday, Thursday, and Friday, 8:00 AM to 4:00 PM
  • Wednesday, 9:00 AM to 4:00 PM

Walk-in patients without an appointment are not guaranteed a Same Day appointment with a provider, but our staff will work with you to coordinate your best option for care.

With the Online Scheduling/Student Health Portal, patients are able to schedule, change, and cancel their own clinic appointments. You may also complete forms necessary for your care and receive private messages regarding your care from a Provider. You must have a valid UT Net ID and Password to access this portal.

Access the Online Scheduling/Student Health Portal Information to Know Prior to Initial Portal Use

Health Fee Coverage Dates:

Spring 2018 Semester: January 1, 2018 – May 8, 2018
Summer 2018 Semester: May 9, 2018 – August 12, 2018

Charges:

The cost of all Health Center Provider visits are covered by each semester’s Health Fee. However, if you receive any of the following services, there will be additional, nominal charges associated with your visit: all lab work, immunizations, injections, x-rays, and disposable medical supplies (i.e. crutches, splints, etc.).

More information regarding lab and x-ray charges is available on our Laboratory Services and Radiology Department pages.

With the exception of the University-sponsored Student Health Insurance, the Student Health Center does not bill individual health insurers for these charges. Subsequent to payment, the Student Health Center will issue an itemized statement of charges which may then submitted by the student to their individual health insurers. The Health Center does not require payment on the day services are rendered.

Attention TennCare/Medicaid Patients:

Student Health Center providers are not registered TennCare/Medicaid providers. As such, the following services are not presently covered by your TennCare/Medicaid insurance when ordered by our providers:

Labs
X-rays
Prescription Medications
Injectable Medications/Immunizations
Durable Medical Goods (e.g. crutches, splints, boots, etc….)

Important Patient Health & Medical Information:

Click on this link to see updates about this year’s Flu and other important patient health and medical information.

The health center offers students with limited English proficiency the option to utilize translation services through LanguageLine®.

Student Health Center
Division of Student Life

1800 Volunteer Blvd.
Knoxville, TN 37996-3102
Phone: 865-974-3135

The flagship campus of the University of Tennessee System and partner in the Tennessee Transfer Pathway.

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