Updates and Information on Coronavirus (COVID-19)
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Student Health Center building

Student Health Services Building Mask Policy

In accordance with current CDC guidance for universal source control in healthcare facilities, facial coverings remain required within the Student Health Services Building regardless of one’s COVID-19 immunization status.

A facial covering must be worn anytime you are entering/visiting the Student Health Services Building, including the Student Health Center, Student Counseling Center, and/or Center for Health Education and Wellness.

COVID-19 Vaccines

(Click here for COVID-19 Vaccine Info)

The supply of COVID-19 vaccines is improving and a variety of distributors are providing vaccinations in our area. If appointments are full on the link above, the State of Tennessee has a vaccine locator tool where you may find locations administering the vaccine in your county and make an appointment. Check the state vaccine locator tool.

For information about the UT Campus vaccine clinic location, directions, and parking, carefully read the information available on the above link. Campus operators can provide additional assistance at 865-974-1000. Campus operators cannot set appointments.

Access the UT Student Health Center Patient Portal (UTK Students Only)

***Official copies of test results can be downloaded directly from LabCorp (Student Health Insurance Only), or PathGroup if you have insurance other than Student Health.  After you create an account through the appropriate portal above you will have downloadable access to any COVID test you’ve had performed at the Health Center.***

Online scheduling through the Portal is currently available only for asymptomatic COVID testing. To avoid spreading infection, symptomatic students cannot be tested in the area reserved for students without symptoms and must speak with a telephone triage nurse to schedule an appointment.

All other appointments must scheduled by calling the Telephone Triage Nurse at 865-974-5080. Drop-in or walk-in assessments are not permitted at this time. Visits to the Student Health Center are by appointment only.

Depending on the severity of your health concern, the Telephone Triage Nurse may advise you to be seen through the UT Medical Center Emergency Room.

During the COVID19 pandemic, you are required to upload a front and back copy of your insurance card using the upload tab in the Patient Portal.  All paperwork is now done electronically and must be filled via the Patient Portal prior to each visit to the Student Health Center.


EverlyWell COVID19 Self-Testing Kits

If you have recently participated in campus saliva testing, wait at least 3-4 days before requesting an Everlywell COVID19 at home self-testing kit from the Health Center. If saliva testing indicates you require a follow-up nasal swab test, you will be contacted by a Health Center representative to schedule testing to be performed by Health Center staff. If you have not been contacted by the Health Center for additional testing 3-4 days after providing a saliva sample, you may then pickup a self-testing kit from the Health Center. Kits will be distributed between the hours of 10am-2pm Mon-Fri. Self-testing kits are voluntary, and you must submit a Self-Isolation form and Consent form through the portal prior to picking up your kit.

For more information view the EverlyWell section in the Clinics, Services, and Staff menu tab.

Daily Health Self-Check App

All students, faculty, and staff are encouraged to complete the Daily Health Self-check prior to their arrival on campus each day. For those living on campus, it should be completed before departing your on-campus residence at the start of each day. It is available on the Tennessee App for your phone or by using the button below.

Daily Health Self-Check

Self-isolation Form

On the Daily Health Self-check, individuals answering any question in the affirmative will be prompted to stay at home and complete the online Self-isolation Form. Submission of the Self-isolation Form prompts multiple actions from Facility Services and the Contact Tracing Team, as well as University Housing or the Office of Sorority and Fraternity Life for those residing in on-campus housing.

You must complete the Self-isolation Form anytime you may need to self-isolate.

Self-Isolation Form

Caring for All Vols

The Student Health Center believes every person should be able to reach their health potential. Caring for All Vols means addressing the health care needs of every student we encounter, irrespective of their race, age, ethnicity, sexual orientation, gender, gender expression, physical ability, or socioeconomic status. We believe that you should be respected and treated as an individual and deserve to be welcomed and receive quality health care.


Student Health Center
Division of Student Life

1800 Volunteer Blvd.
Knoxville, TN 37996-3102
Phone: 865-974-3135