All patients presenting to the Student Health Center with cough and fever will be masked to protect other patients as the cause of their illness is being determined. In addition, all patients will be asked a travel history to determine if they are at risk for the newly identified Coronavirus. The Student Health Center coordinates with the Center for Disease Control and Prevention (CDC), the Tennessee Department of Health (TDOH), and Knox County Health Department (KCHD) to remain aware of the developments with this evolving public health issue.
If you are concerned, because of your recent travel history and present signs and symptoms, you may be infected with this virus, or may have been exposed to it, please contact our SHC Telephone Triage Nurse at (865) 974-5222 before coming to the Student Health Center.
Same-day appointments are not available using the patient portal and must be scheduled through the Telephone Triage Nurse (see details below).
Visits to the Student Health Center are by appointment only. If you wish to be seen on the same day, you may request a brief assessment from the Telephone Triage Nurse.
Depending on the severity of the problem, the telephone triage nurse may schedule an appointment for a future date, or advise the student to be seen at the UT Medical Center emergency room.
You may schedule a future appointment using the following methods:
- Schedule online using the Student Health Portal
- Call the Appointment Clerk at 865-974-3648
- Visit the Student Health Center and schedule in person with the Appointment Clerk
After-hours care has been arranged for all Student Health Center eligible students through the University of Tennessee Medical Center emergency room (UTER).
Transportation to the UTER is not provided by the Student Health Center.
Caring for All Vols
The Student Health Center believes every person should be able to reach their health potential. Caring for All Vols means addressing the health care needs of every student we encounter, irrespective of their race, age, ethnicity, sexual orientation, gender, gender expression, physical ability, or socioeconomic status. We believe that you should be respected and treated as an individual and deserve to be welcomed and receive quality health care.