HEALTH UPDATE (9/25/2023):
The Knox County Health Department has advised us of an increase in shigellosis cases in Knox County. While the source of the cases we are aware of originated off campus, a few students came into contact with the Shigella bacteria and became ill. Because shigellosis is highly contagious, particularly in shared bathrooms and intimate settings, we want our students to know how to keep themselves healthy and safe. You may review more information about shigellosis here.
The Student Health Center has a wide range of clinics and services for students. Our goal is to provide you with quality healthcare and assist you in maintaining a healthy lifestyle to support your success as a student.
Student Health Center Hours
Administrative Office Hours (865-974-3135): M, T, Th, & Fr: 8am – 5pm ; Wedn: 9am – 5pm
Appointments and Appointment Scheduling Hours (865-974-5080): M, T, Th, & Fr: 8am – 4pm; Wedn: 9am – 4pm
Nurse Advice Line
By contacting our Nurse Advise Line, students may speak with a Registered Nurse regarding their health concerns. This service is available 24 hours a day, seven days a week.
If you feel you are experiencing a health-related emergency, however, call 911. (Note: Transportation to off-campus healthcare facilities, either by Emergency Medical Services (EMS) or a privately owned vehicle, is not a Health Center provided/covered service.)
Appointment Scheduling
Patients are seen by appointment only. Walk-ins are not permitted.
Patients without a scheduled appointment are advised to contact the Telephone Triage Nurse to schedule an appointment.
As their condition warrants, the SHC refers those with urgent or emergency health-related issues calling in or walking in without an appointment to a local Urgent Care/Walk-in Clinic or an Emergency Room.
If you are uncertain where you should be seen, you may contact our Nurse Advise Line, available 24 hours a day, seven days a week, for additional guidance.
If you feel you are experiencing a health-related emergency, call 911. (Note: Transportation to off-campus healthcare facilities, either by Emergency Medical Services (EMS) or a privately owned vehicle, is not a Health Center provided/covered service.)
***Before calling, we encourage you to review our Clinic and Services options to more quickly facilitate your appointment scheduling.***
Patient Portal
Click on the Patient Portal button below to:
- Review secure messages and patient education materials from your SHC provider
- Review your current Immunization history
- Review your SHC Appointment history
- Submit your Immunization records
- Complete and submit required SHC online forms
- Upload other SHC-requested hard-copy forms or documents
Community Health and Resilience
The community health team leverages evidence-based strategies to reduce the impact of illness on student success by facilitating layered prevention behaviors, understanding campus disease patterns, and advancing community resilience to public health emergencies. Click on the Community Health and Resilience link above for additional information about their services, or see below for some of their more commonly requested services.
Health and Illness Support Form
Our Community Health and Resilience Team also provides oversight to faculty notification of class absence due to a personal health-related illness or injury. A link to the Health and Illness Support Form and additional information about the form is available on the Community Health and Resilience webpage or by clicking on the button below. Utilization of this form for absence notification does not require a Medical Excuse/Doctor’s note.
Health and Illness Support Form
For information about faculty notification of a class absence for reasons other than a personal health-related illness or injury, go to the Division of Student Life, Caring for all Vols, Absence Notification webpage.
COVID-19 Information & Vaccines
Being vaccinated for COVID-19 greatly reduces your risk of getting infected. But, if you do get infected, it significantly reduces your risk of complications and spreading the infection.
Widespread vaccination significantly reduces the risk of spread in the community and households and is the best action you can take to protect yourself and others.
Learn more about COVID-19 vaccines, testing, treatment measures, and other related SHC services pertaining to COVID-19.
Influenza Information & Vaccines
Being vaccinated for the Flu greatly reduces your risk of getting infected. But, if you do get infected, it significantly reduces your risk of complications and spreading the infection.
Widespread vaccination significantly reduces the risk of spread in the community and households and is the best action you can take to protect yourself and others.
Learn more about Influenza vaccines, testing, treatment measures, and other related SHC services pertaining to the Flu.
Caring for All Vols
The Student Health Center believes every person should be able to reach their health potential. Caring for All Vols means addressing the health care needs of every student we encounter, irrespective of their race, age, ethnicity, sexual orientation, gender, gender expression, physical ability, or socioeconomic status. We believe that you should be respected and treated as an individual and deserve to be welcomed and receive quality health care.