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Information to Know Prior to Initial Portal Use

You must have a valid UT Net ID and Password to access the portal.


UT Student Health Center is not an Emergency Room or Urgent Care Center. If you need urgent/emergent evaluation and care, go to the nearest Emergency Room. EMS may be activated by calling 911.


At UT Student Health, patients are seen by appointment only. There are several services and clinics in which appointments may be scheduled. If you are uncertain with which area you should schedule, see Clinics and Services for more information.

Due to the nature of some health concerns, some reasons for seeing a Provider are not available with online scheduling. If you cannot find your appointment reason in our Appointment Reason List, it is because more information will be needed to appropriately schedule your appointment. Please contact an Appointment Clerk at 865-974-3648 or our Triage Nurse at 865-974-5080 during regular Health Center hours to discuss your other scheduling options.

Prior to a scheduled appointment should you develop new or worsening signs or symptoms, during regular Health Center hours contact our Triage Nurse at 865-974-5080. If it is after hours go to UTER or the nearest Emergency Room for sooner evaluation. Delaying appropriate care could worsen your condition and adversely affect your health. For an Emergency call 911.

Late Arrivals

Please plan to arrive at least 15 minutes prior to a scheduled appointment. Patients arriving late will be requested to reschedule.


If you are unable to keep a scheduled appointment, at least one hour prior to your appointment time contact an Appointment Clerk at 865-974-3648 or utilize the Online Scheduling/Student Health Portal to cancel or reschedule.


Student Health Center
Division of Student Life

1800 Volunteer Blvd.
Knoxville, TN 37996-3102
Phone: 865-974-3135